Landlord Corner - Bulletin Board

 
  
DateTopicMessage
09/16/2025Second Re-Inspection Fee Reminders

Second Re-Inspection Fee Reminders

Before submitting payment for the second re-inspection fee, please be aware of the following terms and conditions:

  • The unit for which a second re-inspection is requested received a Final Fail rating during a Housing Quality Standards (HQS) re-inspection conducted by Opportunity Home due to deficiencies for which Opportunity Home determined the owner is responsible for repairing.
  • The tenant wishes to continue residing in the unit for the remainder of the current Housing Assistance Payment Contract (HAPC) term, or the participant wishes to continue with the Request for Tenancy Approval process for the unit.
  • All deficiencies listed on the HQS inspection report must be repaired before the re-inspection.
  • If the HQS inspection report indicates that the unit final failed due to deficiencies for which the tenant is responsible, the unit is not eligible for a second re-inspection, and the landlord should not pay the second re-inspection fee.
  • **If the unit is not eligible for a second re-inspection fee, please have the tenant contact his or her Opportunity Home Housing Assistance Specialist to schedule an appointment to receive a new voucher. If Opportunity Home approves an RTA for the tenant to stay in the same unit, a new HAP contract will be executed once the unit passes inspection.**
  • **Paying the re-inspection fee does not prevent a resident from submitting a request to move and receiving a voucher.**
  • The second re-inspection fee is non-refundable for any reason.

These terms and conditions must be acknowledged before continuing with the second re-inspection.

08/18/2025Rental Scams

Important Security Alert: Rental Scams

Opportunity Home was recently made aware of rental scams in the community perpetrated by scammers pretending to be representatives of our agency. Scammers are using the Opportunity Home logo and forms to request deposits and fees from participants looking to secure a rental property.

Opportunity Home will never request a fee, payment/or deposit by email. Help us keep residents safe by making them aware of this threat. Residents can call our office directly at 210-477-6000 between 8 a.m. and 5 p.m., Monday-Friday, to verify any suspicious email they may receive.

08/01/2025FHP Lobby Renovation

Attention! The Central Office Federal Housing Program (FHP) lobby at 820 S. Flores St. is getting renovated!

Starting August 18, all lobby operations and services will temporarily move to our Main Business Lobby at 818 S. Flores St. (just on the other side of the building).

During renovations, the FHP lobby will operate under temporary business hours, Monday-Thursday, 8 a.m. to 4:30 p.m. It’ll be closed on Fridays.

Regular administrative services will remain available at 818 S. Flores St., Monday-Friday, 8 a.m. to 5 p.m.

For general questions related to housing assistance, you are still welcome to contact our main business line at 210.477.6000 between 8 a.m. and 5 p.m.

We thank you for your understanding and we look forward to continuing serving you!

06/18/2025Smoke Alarms and Carbon Monoxide Alarms

Effective Immediately:

Life-threatening deficiencies identified in smoke alarms and carbon monoxide alarms during HQS inspections must be addressed within 24 hours of Opportunity Home’s notification. Failure to address these deficiencies within the required 24-hour timeframe may result in the abatement of Housing Assistance Payments.

Life-threatening deficiencies may include:

  • A carbon monoxide alarm and/or a smoke alarm are missing, not installed, or not installed where required.
  • The carbon monoxide alarm and/or smoke alarm is obstructed
  • The carbon monoxide alarm and/or smoke alarm does not produce an audio or visual alarm when tested.
  • A carbon monoxide alarm and/or a smoke alarm that is not hard-wired or equipped with a 10-year sealed battery.

Click below to view NSPIRE standards for carbon monoxide and smoke alarms.

Carbon Monoxide Alarm Standard // Smoke Alarm Standard

06/02/2025CPS Energy Multifamily Program

CPS Energy Multifamily Program // Energy Efficiency for Apartment Living

The Multifamily Program offers incentives and resources to make it easier than ever to install energy-efficient upgrades at multifamily properties at no or little cost to you. Call 210-353-2SAV (2728) or email CPSEnergyMultifamily@clearesult.com to learn more and apply.

Upgrades may include water-saving showerheads, faucet aerators, WiFi thermostats, attic insulation, and more.

Click here to learn more.

03/07/2025FY 25-26 Proposed MTW Plan and Administrative Plan Revision Summary

FY25-26 Proposed MTW Plan and Administrative Plan Revision Summary

Please click the links below to learn more about proposed changes to the MTW Plan and the Administrative Plan.

Proposed MTW Plan / Administrative Plan Revision Summary Video
02/18/2025Potential Impact of Recent Federal Guidance on the Housing Choice Voucher Program

Potential Impact of Recent Federal Guidance on the Housing Choice Voucher Program

In response to the recent guidance from the Office of Management and Budget (OMB) issued on Jan. 27, 2025, regarding a temporary pause in certain federal program assistance, Opportunity Home San Antonio has received many inquiries about housing assistance payments and continued support for participating private landlords and residents in the Housing Choice Voucher (HCV) program, commonly known as Section 8.

The OMB has released a Frequently Asked Questions document indicating that "rental assistance" programs will not be affected. However, further clarification has been requested to confirm that programs like the HCV program will not be included in the federal pause. At this time, we anticipate that funding will be received on schedule, though there is a possibility of a minor temporary delay.

Opportunity Home remains committed to supporting our participating private landlords and residents receiving the HCV subsidy. February housing payments will be issued as soon as we receive the funding, which is expected between the first and third business day of February.

Historically, we have paid landlords monthly housing assistance in advance of receiving federal subsidies, based on the understanding that federal funds would be readily available. In light of this recent guidance and the direction of the new U.S. administration, we will be aligning our payment schedule with the receipt of funds from the U.S. Department of Housing and Urban Development (HUD). Moving forward, all monthly payments to program private landlords will be issued between the 1st and 3rd of each month.

We appreciate your understanding and cooperation during these uncertain times. We value your participation in the HCV Program and your commitment in providing affordable housing for San Antonians.

09/04/2024NSPIRE

Important Update: NSPIRE / HUD NOTICE PIH 2024-26

On August 9, the U.S. Department of Housing and Urban Development (HUD) released PIH Notice 2024-26, which provides implementation guidance for the new National Standards for the Physical Inspection of Real Estate (NSPIRE) inspection standards.

While compliance for most NSPIRE regulations has been extended to October 1, 2025, standards regarding smoke alarms will go into effect on December 29, 2024. Updated smoke alarm standards include requiring smoke alarms to be hard-wired or sealed with 10-year batteries.

Please click the links below for more information on updated HUD guidelines, including NSPIRE smoke alarm standards.

PIH Notice 2024-26 // Smoke Alarm Standards

04/19/2024Electronic Change of Ownership / Payee

NEW! Electronic Change of Ownership / Payee Packet

The Electronic Change of Ownership / Payee Packet is now available! To submit your change, click the link below or on the Information Bar to the left of the screen.

Change of Ownership /Payee Packet

01/04/20242024 SAFMR Payment Standards

NEW! New Payment Standards Released: Please see the link below to access the 2024 SAFMR Payment Standards and the breakdown by zip code groups and bedroom sizes.

The link will take you to the Opportunity Home webpage, once there, click "SAFMR Payment Standards."

Payment Standards

12/20/2023HQS Final Fail Abatement Period

Effective February 1, 2024, the allowable abatement period for Landlord caused Housing Quality Standards (HQS) final failures has been updated from 30 to 60 days.

Landlords will continue to have the option to pay a reinspection fee after a final fail rating.

For questions about this change, please email landlords@homesa.org or call 210-477-6000.

11/07/2023Housing Assistance Payments

As of November 2023, Opportunity Home will continue making Housing Assistance Payments for a two-month grace period while staff process Resident recertifications. Please note that in the event of a Resident's termination from the program, Opportunity Home will recoup these payments made on their behalf.

In an effort to provide better service, our staff continues to work on decreasing processing time for Resident accounts. For questions regarding this update, please email the Landlord Liaison at landlords@homesa.org.

06/02/2023MTW Activity 2019-2

In order to reduce tenant burden, Opportunity Home will apply increased payment standards between a family's recertification when a request for rental increase is approved.

Please visit Moving to Work for more information on MTW Activity 2019-2: Alternate Recertification Process (PH and HCV).

If you have any questions or concerns, please contact Customer Service at (210) 477-6000.

05/16/2023Request For Tenancy Approval (RTA)

Visit the Opportunity Home Request for Tenancy Approval (RTA) page to learn the ins and outs of submitting an RTA via DocuSign, there you will find step-by-step video tutorials to avoid any difficulties or delays in the process.

If you have any questions, please contact Opportunity Home’s Landlord Liaison at Landlords@homesa.org or 210-477-6033.

05/16/2023Housing Quality Standards (HQS) Inspection

Pass a Housing Quality Standards (HQS) inspection the first time, every time! Visit the Opportunity Home San Antonio Landlords or Voucher Resources page to watch the new “Tips For Passing An Inspection” video.

In addition, access the HQS Commonly Failed Items Inspection Checklist for a list of items to look out for before an inspection.